written by Jayjones1753 on 22/05/2015
True Telecom are far much better than BT. I'd been with BT for years and years, since, I think, 1991. I mostly stayed because I'd heard so many horror stories about other companies.
Let's get one thing straight about BT, when they say their broadband is ' unlimited' it ISN'T! BEWARE THEY WILL CHARGE YOU THROUGH THE NOSE. Their customer service is absolutely appalling and a lot of it is out sourced to India. Anyway, I tried to sort out my broadband because with the phone I was paying over £130 a month. Through and error of theirs they did not apply my new services and billing.
When I discovered that they were still billing me huge amounts of money, they weren't interested and completely refused to reimburse me. So I left and went to true. They didn't give a stuff even though I'd been with them for 24 years
True sorted it out nice broadband that is unlimited cheep line rental and good calls
Thanks true!