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★☆☆☆☆

“Not that impressed so far.”

written by JEdmonds on 21/05/2015

Had initial meeting in local branch on 25th April 2015, rung them today, (as all we have heard from to date, is the solicitor they appointed to act on our/their behalf).

It would seem that there was a couple of notes on their system, put on their on 29th April 2015, requesting further information from us, but hadn't thought to contact us via email/post or telephone to ask for this extra information, so for the past month, nothing has moved forwards on our application, and if I hadn't of rung them today, we still wouldn't of known.

I didn't realise that getting a buy to let remortgage would be so hard, when we initially bought the house and took out a buy to let 2yrs ago with Halifax, their dealings of our application was a breeze and straight forward.

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