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“Very rude on phone and not able to help me”

written by Kareemi18 on 18/05/2015

I found on their web site they advertise they have a "tower" in the area I needed my old truck picked up. I called the number and waited about 15 minutes on hold. Right off the bat the guy was very rude on the phone. He obviously has had no training in customer service and he cut me off twice while asking for information. In the end he said he didn't have anyone in my area which is not what they advertised on their web site so I wasted about 20 minutes of my time with them. Why does the web site advertise my specific area if they don't have anyone in that area?? I would not recommend this company to anyone.

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