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“Bad service”

written by Pompadour on 12/05/2015

On first contact, the company were quicck to respond. I was instructed to take pictures of the damage and forward on to them. After afew iccups the photos were sent. They said they were ok and arranged a day for someone to call and put right and the car would be out of action for 4 to 6 hrs for work to be completed. So took a day off work to accommdate. On the day the guys never turned up so i contacted the company who informed me that his morning appointment had taken longer than expected. When he did arrive at 4pm only took photos and left. Again spoke to company who wasnt really interested and again booked me in for repairs. 2 days before appointment i got a email assking for pictures as they didnt have any. Yet another call and sorted. On arrival of the tect for the second time took some more photos and informed me that he couldnt do the work and it would have to go in to a garage. This all took 4 weeks and no better than day one. The service i recieved was appalling and i had to do all the chaseing. I wouldnt reccommend this company to anyone. I drive a company car so didnt mind the delay but i would never have this company to deal with my own car.