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Review Number	3381347
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“TOTAL LACK OF ACTION AND COMMUNICATION”

written by Smallfry on 08/05/2015

I've been trying to transfer my ISA to another broker for nearly two months. Have only had one letter with a transfer form and no responses to any e-mails so getting really fed up with their lack of customer care. About to send a registered letter of complaint off and if no reply then will be contacting the Ombudsman.

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“TOTAL LACK OF ACTION AND COMMUNICATION”