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“Support Non-existant”

Written on: 05/05/2015 by Bazini (1 review written)

Had problems ftp'ing to my site recently. It won't accept incoming connections. Tried emailing Easyspace support twice and after 5 days haven't heard a thing. Shame is I'm stuck with them for another two years but can't update my website. They are really about the worst web-hosting company I have ever used and wouldn't recommend them to an enemy let alone a friend. I could ring them but last time was stuck holding for ages and felt that I had wasted my time. If you want web-hosting I would say avoid them like the plague as they don't seem in the least bit bothered with supporting you once they got their nasty little fists on your money.

PS I tried their own FTP client, a recommended by them ftp client and my old one I had been using for nearly four years. I have 19 years IT experience so am well capable of FTP'ing.

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