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“Breach The Consumer Contracts‎ regulations completely”

written by EverettGrace on 21/04/2015

I ordered online and the items arrived quickly, I was buying bras. I found there is a big difference between sizes i.e. 32C and 32D, with the 32D being twice as big though really it shouldn't be that much different. Some of the bras were just not very nice but that's my own fault for having bad taste. I know that the problem with sizing is probably not down to Tesco / F&F themselves as most of their bras are all different collections and brands but it is still disappointing when they don't do any bras at all at size 30.

The thing that really disappointed me was that after sending back the bras (3 in total) I didn't get a refund of the postage I paid in the first place (just the standard, cheapest one). Which is completely ILLEGAL.

As a rule I tend to avoid shops like this because it proves that they DO NOT have the customers best interests at heart, in fact quite the opposite, they're willing to do something illegal to dupe the customer out of a few quid.

I find this absolutely not OK and I will never shop here again. NO CUSTOMER SHOULD EVER HAVE TO QUOTE THE REGS AT A COMPANY TO GET THEIR ORIGINAL POSTAGE BACK. EVER.

AVOID AVOID AVOID.