written by on 29/10/2010
Had problems once before but gave them second chance. Totally wrong item delivered and required item now shows on site as no longer available! No courier returns label so tried web site but this does not allow you to choose a day for collection. Customer service said to use post office which I've done. Very hard to get items even from new catalogues as constantly showing out of stock or awaiting stock. Telephone staff friendly but I won't order again from them as can't trust them to get things right!