written by znEllis311 on 31/03/2015
In my year with them I never had a proper bill, only a monthly statement based on my Direct Debit. When I left getting a final bill was like getting blood from a stone. And I am far from the only person in this position. The customer service people will offer every excuse in the book as to why they have not issued a final bill/refunded credit balance but it is all hogwash.
Do yourself a favour and steer well clear!