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★☆☆☆☆

“Build Quality and Customer Service Appalling”

written by FrancescaBoyd43 on 25/03/2015

We recently purchased a house from West Point Homes in Glasgow and we have had a number of serious issues with the property. They try to make out they are a cut above their competition with a world class customer service department, this could not be further from the truth as we have had a number of issues ranging from our roof, heating, to the sound proofing of the house. They have at every opportunity tried to shirk their responsibility and their customer service is practically non existent to the point they now refuse to engage with us at any level. We wish that we never set eyes on this company and their management as our quality of life is now at the same level as the product they produce.

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