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★☆☆☆☆

“Treated me like a complete fool for a mistake they made”

written by Berry486 on 19/03/2015

Registered with best connection in Northampton as a driver I worked for two weeks and was expecting to receive my first weeks pay into my account on the Friday. When I had checked my bank account for an entry to my shock and horror found there to be none. So I got on the phone immediately to Best connection {hah! what a laugh should be called worst connection}and some rude person proceeds to tell me that I will not be paid today and when pressed as to why since I had not only worked overtime but had ensured to submit my time sheet on time so as to avoid this type of thing happening. The person told me that it was a problem with payroll to which I replied that problems with payroll are not my problem and I insisted that they pay me as I had bills to pay and children to feed to which they replied that there's nothing that they can do and that I would have to wait until the following week to receive my pay. I was not convinced decided to pay them a visit promising my self that I would not lose my temper I sat down with a consultant who proceeded to explain to me that i transpires that the reason I didn't get paid was because an incorrect digit copied from my account number which was entered on the application form. So basically they were blaming me for their own mistake which was completely out of order,despite this I remained calm incredibly and insisted that I should be paid eventually after much pleading they paid me out of their petty cash tin, though I was relieved to be paid I was amazed at the treatment and professionalism to which I was subjected to. However I decided that I would try continue to work this poor excuse of an agency and asked them for work to which one of the consultants replied that the management are not happy with and if that if they were to give me any work at all it would be at a lower rate than that of other people doing the same job for the same company when I asked why they said that I would have to prove myself worthy in order to receive the full rate, I promptly declined to this end based on my experience I would not recommend them to any one who's a decent human being, they made me have to beg for my money after working hard for them and when I didn't get paid they blamed me for their mistake and after reluctantly paying me insulted my dignity by offering me work at a lower rate than other people doing the same job. Tell me What kind of employment agency does that to hard working decent people.

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