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“Absolutely awful customer service. I've been with this...”

Written on: 05/10/2006 by bdhayfron (1 review written)

Absolutely awful customer service. I've been with this bank for 17 years, but clearly this counts for nothing. They sent me a cheque book with a cheque guarantee facility, so it's virtually useless. They didn't give me an overdraft, and I had to apply for one separately by calling them, which was extremely expensive. No credit card, and considering I pay over £10,000 into my Lloyds TSB account, and as a student to boot, I will most certainly be closing this account.

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