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“Skype is not refinding my unused credit ”

written by jtStokes400 on 13/03/2015

I bought some credit from skype to call Denmark but I could not make the call because skype was asking my sms number that I didn't know what was that, and the same page of calling, were saying if i don't have the sms number click here and skype will send you a new sms to your email. which we tried several times and never got that new number, we got tired of it and tried to contact someone but could not find any customer service or contact to them, finally my wife spent 2 hours browsing and find a live chat and they said you don't get any refund even though it has been used that credit because it passed the cooling time. which I explain it was their fault that I couldn't get any customer service from them but still said NO REFUND. sorry. and they couldn't give me any customer service or head que. office number either. they said there is no phone number for skype.

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