written by on 20/04/2010
I have banked with the RBS for over 40 years and only in the past 5 years dealt with other banks to get better rates of interest on my savings. I had not realised that I had had it so good for so long. Also, Internet banking is fantastic and easy and they have e-mail chat/Q&A available all the time which is great - no need to wait for someone to answer questions in the branch and gives them the chance of finding out the best answer. Love it.