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“Totally disgusted at Lloyds TSB in handling our claim,...”

written by TRINITY 303 on 29/12/2009

Totally disgusted at Lloyds TSB in handling our claim, their attitude was appaling they would only pay £90 on a claim for over £800, after we complained their attitude was basically 'you signed the policy-live with it'. They say the condition was related to a previous condition, when infact his condition...what ever it was, has never been named or confirmed.

This was our one and only claim for our dog in 12 years and now to put the boot in fully the renewal has come through with a 70% increase!!! needless to say I will not be renewing, not that I suppose it matters to them.

But others be warned, look elsewhere for pet insurance if you want a fair deal.

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