written by piriepirie on 30/07/2008
Good Points
Good Customer Service
Membership Bonus Scheme
Bad Points
Interest Rates lower than many other Building Societies and Financial Institutions in general.
Lack of significant branch presence in smaller non-city areas.
General Comments
In general, the Britannia Building Society has a good mutual ethic - but this is shared by all other building societies, so it is not in a class of its own in this regard. It does however provide a membership bonus scheme - which pays out every year after a qualifying period - and is dependant on how high your account balance is and how many accounts you hold.
The customer service is exceptional, I have never suffered a problem with it and would recommed them on this point alone - however, they could do with a greater branch presence on the high street.