written by Neveahm431 on 25/02/2015
complain about service I recently received from Jet Petrol station/ Cottingley Service Station, Ring Road Beeston, Leeds, West Yorkshire LS11 0BD. I called Jet Petrol Station Cottingley on 20-Feb-2015, to Find out how to deal with problem I’ve had with service. After I had been on hold for several minutes, ‘Adanan’ Manager came on the line. I had to explain my problem but he crashed on me. He was speaking in really bad manner. He did not listen to me and finally cut the line. Two days later I went to the same Jet petrol station to fuel my car fortunately I met with another guy. He was working on till and when I asked his name he said his name is Raja Aamir. I told him my problem and about manager of Jet station. He put me on hold and called his manager and talked him in other language I think that was Asian language, and then returned to say he could not help me. He did not seem to be listening same as Aadnan. No manners how to treat customers. Never go back again. I think this site should be given to another retailer having good service record. Needless to say, I was quite frustrated.
I expected a much higher level of service from your company, and I am quite disappointed. Because I do not spend my more time on this problem and I left the station. Now I fuel my car from Shell petrol station. And I will be informing my friends and family about this experience.