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“"member" since 2009 sux more each yr, now trash waste ”

written by emusicbites on 09/02/2015

in the beginning... there was music, there was choice there was responsive customer service reps. like all things over time that grow, more money, less quality, smaller package, n its a use it or lose it program, they will take  your money, the ability to dl has become increasingly more and more complex PIA unfriendly. and if you think your payin for music that's yours for future, even if you back up, once that puter crashes your music is TOAST, and you can not redownload or transfer from your back up hd!! does not compute! had 8 pgs of saved and its all been deleted or no longer available, n now its all cr ap that sounds like kids recorded it in a tin can... many are NOT original LP artists ...shoppin for something better ....too much money for not many choice, too much frustration for not enough enjoyment.... I'd give them a NEG 5* they "customer service" are condescending and like to imply that its a end user error (you!) I'll go back to buyin cds...