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“I ordered this months ago and never received an issue....”

Written on: 22/01/2010

I ordered this months ago and never received an issue. When I emailed customer service, they said the post office returned my issues as bad address, which of course they never bothered to contact me about for over 3 months. When they supplied the address they had for me, it was correct - and I receive plenty of other magazines to this address. I asked in email what we do next, and never got a response. So I called them, and spoke to a person. They told me the same thing, that my first issues were returned to sender, and that my address needed to be corrected. I told them it was correct, at which point they said it was all fixed now. I asked how it was all fixed, if the original address they had was correct and yet I wasn't receiving an issue. She repeated that it was all fixed now, offered to sell me a gift of wired to someone else, and when I declined, hung up on me. I suppose I'm supposed to cross my fingers and wait another couple months?

I will never order another magazine from this company (CondeNast Publications). FYI, other magazines by this company are:






Teen Vogue



Architectural Digest



Golf Digest

Golf World

Vanity Fair

Bon Appetit


The New Yorker

I've subscribed before to Self, GQ, and Details, and they all were so bad I never renewed.

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