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“I ordered this months ago and never received an issue....”

Written on: 22/01/2010

I ordered this months ago and never received an issue. When I emailed customer service, they said the post office returned my issues as bad address, which of course they never bothered to contact me about for over 3 months. When they supplied the address they had for me, it was correct - and I receive plenty of other magazines to this address. I asked in email what we do next, and never got a response. So I called them, and spoke to a person. They told me the same thing, that my first issues were returned to sender, and that my address needed to be corrected. I told them it was correct, at which point they said it was all fixed now. I asked how it was all fixed, if the original address they had was correct and yet I wasn't receiving an issue. She repeated that it was all fixed now, offered to sell me a gift of wired to someone else, and when I declined, hung up on me. I suppose I'm supposed to cross my fingers and wait another couple months?



I will never order another magazine from this company (CondeNast Publications). FYI, other magazines by this company are:



Vogue

W

Glamour

Allure

Self

Teen Vogue

GQ

Details

Architectural Digest

Brides

Lucky

Golf Digest

Golf World

Vanity Fair

Bon Appetit

Traveler

The New Yorker



I've subscribed before to Self, GQ, and Details, and they all were so bad I never renewed.

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