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“No repair parts available.”

written by Noemij461 on 31/01/2015

I have a Generac 7000EXL back up generator that has around forty hours of use on it. I only use it on my house when we lose power due to a storm. I have had it around ten years but has seen very little use. It is kept in a heated garage. I tried to use it recently and found out that it was not putting out enough watts. I took it to a Generac recommended service center and they informed me that they know what the problem is but Generac no longer makes the parts. After checking myself, they are correct. I can't believe that after ten years, you can no longer get replacement parts. I have a perfectly good generator with little use that is useless. Maybe Generac should let people know that if you are going to have this unit for more than ten years, we can't fix it.