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★★☆☆☆

“Destination Skin Muswell Hill Clinic”

written by 145Whittaker on 29/01/2015

Laser hair removal
Muswell Hill clinic.
The therapist who attend to me on two occasions was unfriendly & cold (Had more sessions in a different clinic) When asked what I thought of the results so far, I answered honestly - not that great. 'I'd have expected less re-growth by now'. I was polite & merely responding to a question. This was meet with defensiveness. The girl asked me the same question twice within the space of 2 mins - clearly not listening to my response. I questioned why I needed a test patch when in the previous clinic 12 weeks after sun exposure (with no real tan) was ok to proceed - it was not so much what she said but the way she said it- really quite grumpy & a bit 'off' - as though I'd questioned her skills. Which I had not.
She took pictures of my upper lip - without telling me what she was doing and why. She didn't say a word. I am sure in the small print ,you sign to say its ok - but not seeking verbal consent is appalling. Not even to say 'I'm going to do this , is that ok with you?'
They are constantly trying to get you to sign up for another 3 or 6 sessions - tempting you with the constant sale prices. Its a really hard sell. When you decline its as though you've offended them.
They are always trying to get you to book your next session & when you say you want to wait for the re-growth this is meet with raised eye brows. To be honest I've had mixed results with re-growth. Under arms so far so good. But lip - not so good.
This is a treat for most people - a little luxury, you expect to be welcomed & relaxed. Not the case in Muswell Hill clinic. I will never use Muswell Hill again - most unfriendly clinic Ive been to.
I can not say how disappointing it is to have a therapist treating you, to be so cold & have such an attitude problem.

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