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“Dont waste your money - no refund given with faulty items”

written by lulu73 on 29/01/2015

So been looking for decent product for a while, bought this and was completely disappointed. The Kit which was on offer cost £20 with the battery and two clearomizers..well when I received the kit one of the clearomizers didn't work straight away and the other only lasted a week. Sent them back paying for postage, the customer service manager who seems to be the only person working for this company never admits any fault with the product. Anyway they sent me two more and one again doesn't work and the other lasted me a week or so! Again when you speak to this guy he tells me that no one else has problems!!! So I sent him this link and he didn't comment! So don't bother with this product because I know antoher friend who had problems with this, get a liberty flight which is a much better product I bought this kit whilst VIP was sorting out their acts!I will also make an enquiry with the consumer rights site to see if I can really get my money back...this product may not even be safe to use!

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