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“Lost parcel then had to wait weeks for Insurance”

written by 12ascsbe on 13/01/2015

Booked this service early December. Hermes lost the parcel and even though the insurance claim was agreed on the 29th December as of 13th Jan I have still not had the agreed amount. Now told 20th January. Would not deal with MPD again as customer care is not a word they are familiar with.

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