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“For a company that is a glorified mail order firm...”

Written on: 22/02/2008

Good Points
Delivered on the day requested

Bad Points
Vase was broken and the plant was destroyed.
Unable to talk to anyone directly on the phone for 5 days.
Emails were left unanswered.

General Comments
For a company that is a glorified mail order firm their (Interflora)attitude and customer service is atrocious.

I assume they delay treating complaints for 7 days to absolve themselves of liability under the terms they advertise stating complaints must be received within 7 days.

Disgusting service and disgraceful attitude.

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