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“Terrible customer service, order placed on 22 Nov with...”

written by on 13/12/2010

Terrible customer service, order placed on 22 Nov with an email confirmation saying delivery 3-5 working days. 13th December and I still waiting, parcel company has parcel as of 5th December but has 14, yes 14 days to deliver it. Hawkshead have no delivery control. Awful customer service from the people who answer the phones who cut me off twice. One lost customer here, and one refund due when I actually get my parcel and then send it straight back to them. Never again.

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