written by Russb1010 on 08/01/2015
Hayes and Jarvis, the service was appalling, they ruined our 3 city stay across America for my daughters 21st, cost £9000 plus. Made a complaint and barely even got a sorry. Loads of broken promises 5 flights to various locations messed up one hotel gave us wrong name spent ages in taxi trying to find it and was told it changed name two years ago.