written by Netsymum on 05/01/2015
furnishinghomes.co.uk - Disgusting service
Ordered a dining table 12th oct, chose them as they said they could get it quicker than anyone else.
Immediately I received an email to say it was out of stock..have still not received it, had a family Christmas without a table to eat around, they have NEVER ONCE replied to any of my emails, the 0800 number does not work and the 0345 number goes through to what sounds like a residential answerphone and calls are NEVER returned.
I have sought advice today and will be claiming the money back from my credit card company.
This company is not even registered at Company's house.
They are just money grabbing liars, I feel so angry with them and it has really shaken my trust in online ordering. I feel so silly I did not realise they weren't a registered company.
When I spoke to CAB they said they had broken the law by not even sending through details after the purchase of terms and conditions, cancellation policy, cooling off period etc. they are reporting them to trading standards.
I hope they get what they deserve, disgusting money grabbing liars.