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“Appalling service and Payment ”

written by whytejohn on 05/01/2015

Order placed 02/12 - Phones sent - received by Recorded delivery on 05/12 - Offer of less than 50% Received on 18/12 stating payment within 48 Hours - After Numerous Phone calls (Answer Machine / No call back) Payment made on 05/01 after final e-mail requesting return of Phones, Spoke with BMF stating payment issues at Bank but BACS Payment sent?? (If this is so why raise a CHAPS payment on 05/01) Requested again they re-send my phones back and Monies would be returned to BMF - I will never Introduce this company to an Enemy let alone a friend Diabolical service - No customer service - Feedback Nil - Star rating would be Zero but not allowed on this Page. Use Envirofone or another recycling centre DO NOT USE THIS COMPANY!!!!