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“Ordered clothes online, changed my address before I...”

written by on 11/04/2011

Ordered clothes online, changed my address before I placed the order. Got an email saying the order was going to my old address, checked the website 2 days running it still showed the old address in spite of the fact I kept changing it. Got 4 emails saying my personal details would be updated within 1 working day. Spoke to rude woman in call centre who said my order had been placed before my details had been changed. Phoned back to tell her that I had changed my address with other companies with no problem. Could hear all her buddies falling about laughing in the background because I was upset. Get robot like emails from "customer services" saying they cannot change the address. They are the pits.

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