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★★★★★

“Wonderful Experiences on Delta”

written by 215Flores on 28/12/2014

In November and December of this year my husband and I made several trips on Delta -- a total of eight flights. Each and every flight went very smoothly. We were treated well by every Delta employee with whom we came in contact. Prior to this, we had been flying Alaska Airlines for years, and we were astounded at the difference. Truly, even though we travel coach, we almost felt like "royalty" on Delta. The seats were more comfortable, although I have to admit that several of the flights were on the smaller aircraft of Delta's subsidiaries (Compass and Virgin). The gate agents and flight attendants were very courteous and helpful, and we also experienced some of the smoothest landings we've ever had!

I don't know where some of these negative reviews are coming from. I am sure that things do happen from time to time, as they will in any customer oriented business (you just can't always fix problems that people have created for themselves), but then, some people are just miserable anyway, and the act of writing a poor review is one way for them to "spread their misery".

So -- thanks, Delta team, for a wonderful season of traveling. You have definitely got our business from now on.

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