Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Great overall solution”

Written on: 19/12/2014 by goecartsupporter (1 review written)

We've been using GoECart's 360 solution for two years. Overall we are very happy their eCommerce solution. GoECart's strong points are:
-Their 360 offering. If you are looking for OMS, CMS, Inventory management and more, GoECart offers this and more in one solution.
-Their very prompt response to requests for technical support. When we have a non-critical issue, we usually hear from somebody within a couple of hours. We've only had one critical issue and we heard back from tech support within a very short period of time. Their responses are professional, courteous and helpful.
-Their database. We have a very large catalog - more than 17,000 items offered in a wide variety of sizes, and other options. GoECart handles our catalog with ease.

Their weaknesses:
-The major weakness is in the amount of legacy code that exists in their system. A designer that doesn't have raw html experience will be frustrated trying to implement more contemporary design solutions.
-Overpromising deliverables. As noted above, we have a complex catalog. When shown our previous site, we were told that there would be no issues with implementing pricing and shipping in GoECart. That was a gross overstatement. There were and are significant kludges to make pricing and shipping work.

Was this review helpful? 0 0