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“very poor service”

written by on 17/12/2014

I ordered an Rc car with what was advertized as a spare battery, when it arrived Later than promised i unwrapped my goods to fined the battery did not have the correct connector to work with the car. i would expect some form of product knowledge form there packing staff but i received no phone call to check if the order was in fact correct. i returned the item at my own cost and asked for an exchange to the correct part (which was cheaper) the guy on the phone said i would receive a phone call to refund my moneys. after a week i had received no replacement part so i phoned to chase it up and it was sat on there desk. after a couple more days i finally received the correct part.unfortunately i still await a phone call for the promised refund. DO NOT USE THIS COMPANY LACK OF COM`s AND NO CUSTOMER SERVICE.

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