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“Skype's Fraudulent Charges and Shotty Customer Service”

written by CamillaGray24 on 16/12/2014

I have been charged fraudulent charges by Skype, on a monthly basis for things that I did not order. After contacting customer service via their lengthy and maze-like process, I have been juggled around asking for continual information so that they can jerk me around and waste my time in hopes that I will just go away. At this point, It's been over a month since someone actually responded to me and my card just got charged again for something I did not order. The only way I can remove my credit card info from their system is by cancelling my Skype #, which isn't what I want to do, nor is it the charge that I'm disputing, however, that is what is required, which is ridiculous to say the least.

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