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“Do not trust this company.”

written by Barrywayne on 14/12/2014

Not to be trusted
This company are happy to cheat people out of their money.
I went on their site to book 2 tickets for an Andre Rieu concert. I clicked the "best available" option as I thought it would save time, and that they'd get me the "best available". Later, when I checked my seats with the venue seating plan, it became obvious that they'd actually sold me the "worst available". I bought the tickets that were least likely to be chosen by customers. I went back onto their site and found that there were about 100 better placed seats so I contacted their customer service and might as well have been discussing it with the speaking clock. They just kept repeating the "conditions of sale" lines that they were programmed to repeat until the caller hung up the phone. I suspect that this type of sale is a fraudulent procedure, but how can it be proved.
I will only use this ticket again agency if there is absolutely no alternative, and I strongly suggest that others do the same.
And I will NEVER EVER again trust them to sell me the best available seats.