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“Very disappointed”

Written on: 07/12/2014

What a disappointment. Ordered 18th balloon well in advance. Easy site to complete purchase. Had return email saying balloon would be delivered guaranteed before one o clock on birthday day. Didn't arrive and had to spoil surprise to check delivery.
Was delivered following day, no one at home but had added a message to leave at neighbours, which it wasn't. Had to collect from Royal Mail.
Did contact company who apologised and refunded £5.00 bit of a com as paid £17.00 in total. Was offered money off another order, do I look silly
Wouldn't use this company again and certainly wouldn't recommend.

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