written by on 22/03/2011
Do not touch this card with a barge pole.... I set up a direct debit to make my payments and every month for nearly a year they charged me an additional £20 late payment fee despite they were late collecting it... needless to say my account went into arrears, they then started charging me an additional £12 for over limit fees and then more money for legal letters.... I had a tough fight with them but did eventually get reimbursed the money charged to my account etc but because they handed my account over to a debt collection agency, I now have poor ratings which I am in the middle of a legal battle with via solicitors.... I recently rec'd a letter from them after I wrote one to them saying they have increased my credit limit as Im such a good customer... bet I am after charging me nearly £1000 in incorrect fees..... stay clear they are rude, uninterested and rip off merchants..