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★☆☆☆☆

“Don't rent a camper here”

Written on: 12/11/2014 by Gray141 (1 review written)

Don't do it! If you are thinking of renting with travelwheels! Customer service seems to be not in their dictionary. They seem to be cheap, but with all the extras they are at least as expensive as the others! If you are still considering to rent with them, take the green insurance as their tyres are so old and run down, they will definitely need to be replaced even if you just drive on sealed road! Furthermore, their cars are not secure - if we didn't went to a mechanic, we still would drive without any breaking pads even though we advised them on our pick up that the breaks are dodgy. Don't trust them, if they counter offer another offer from a different rental company. We did it and were given a offer that seemed to be good at first, but then after our tyres got damage we noticed that they did not offer us the same coverage even though they told us so. Furthermore, they needed more than three weeks (and heaps of reminder and phone calls from us) to replace our spare tyre after it fell down from the car as it was not attached properly. Don't try to complain as you will never hear back from them. Trust us - stay away from Travelwheels, if you want to enjoy your holidays.

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