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“Terrible customer services dishonest company do not use!”

written by Sully987 on 12/11/2014

I have repeatedly had incorrect charges added to my account,customer services depts never answer your query, just sent a stream of automated emails saying they will respond in 6 hours, then 5 days, but they never respond, just go round this loop time and time again.

I have now advised isme that if they do not rectify the situation and credit my account with incorrect charges and interest taken I will send my complaint to the financial ombudsman .

If you are experiencing the same issues I would urge you to do the same .

When customers owe isme they expect payment and if not received charge missed payment fees, but when isme owe customers they will avoid all complaints , never answer and leave you out of pocket.

This company does not deserve your money, they are terrible!

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