Report Abuse

“ESSO WORSLEY AVOID AT ALL COSTS should be called WORSE'LY'”

written by Averie362 on 10/11/2014

Well where do I start with this one. I more often than not refuel at Esso in Worsley due to it being convenient and have noticed some really bad customer service from some of the staff that work there(i`ll use the term work very loosely)and if i`m honest its seeing what goes on there has kept me going back for more because i`ve thought anytime now a camera crew will dive out and its been part of a tv set-up because some of the things i`ve seen have been that unbelivable.

#1, Customer notified cashier that the door mat at the entrance was all ruffled up and somebody might end up tripping over it, to which this horrible little man (the cashier) replied 'well put it straight then' the customer basically told him where to go and the next thing is this cashier started to shout and swear at him stating he was making fun about his religion and that he obviously told him about the mat as he uses one to pray on. Now thats one conclusion I still can`t work out how he got to.

#2, Same cashier (another time and day) finally got round to serving me and I say finally as he really only has one speed, so I handed him my fast pay lotto card exchanged money etc. Long story short i`d matched 4 numbers yet when I went to cash it in i`d been given a lucky dip. Obviously fuming by this the cashier (she`s one of the two people who are actually polite and helpful) asked if I had bought the ticket there and if so who served me, when I told her she wasnt shocked and informed me that the man who served me cant grasp how to use the card so he just prints off a lucky dip but then she followed this up by half the time he tells customers the lotto is down because he basically cant be bothered.

#3, Over the last few weeks or so i`ve noticed the place is more like a obstacle coarse/jumble sale/insurance claiments idea of heaven. It looks like a tornado has run through the place with empty cardboard boxes lay scattered about like lost souls and obviously the cashier is to transfixed on hearing the sound of her hugg boots shuffling on the floor whilst treating these boxes like an old school friend who she`s seen and by not directly looking at them pretend they`re not there and shuffle pass whilst playing at 'shop'

#4, Forget Lourdes I witnessed a miracle. Had to put this little gem in as it involves as she has become to be known in our house as 'old sour face'. I`ve seen her wobbling around the shop whilst using her cruches (not seen any signs of a cast so presume no broken bones involved on this one) so as she`s wobbling around the shop and dodging all these cardboard boxes and weaving in and out of them like a downhill slalom skier heading for the finish line at the winter olympics and on the next aisle you got the hugg boot shuffler playing at shop and creating more obstacles for Eddie the Eagles wife who by now can see the finish line insight, the finish line actually being a fag outside. Now I actually thought she must have had a new hip or the likes of but then witnessed th Lourdes effect, a customer must have left there wallet on the counter and as I was just going through the entrance I thought I was entering the eye of that tornado, you know the one I mentioned earlier, but thankfully it wasn`t what it actually was old sour face giving it Linford and running after the chap who had left whatever it was behind. I bet it was more than 'Ooooops' going through her mind at the so called its a miracle I have use of my legs again and praying she isn`t busted as these crutches are fantastic at getting me out of doing any work. Actually a pet hate of mine are work leaches like this as over the years i`ve employed people who turned into them and its a drain on the company and that position could be filled by someone who actually wants to work.

#5, Had to double check what year it was when I saw this as this borders on the dark ages and in all my years have never seen such appauling behaviour. It involved a chap (who by now have found out he is the new manager) talking down to a lass who works there (the other one of the two people I mentioned earlier). He basically had this lass in tears with his name calling and saying how useless she was and this was while a line of customers where waiting to be served. Now stepping in would have caused more problems because I would have just hit him and more than just the once for actually speaking to another human being like he did but to bring her to tears is a proper bully boy tactic. I`ve wanted to say something to this man?? when i`ve seen him there after what happened but 1 he has a serious odour problem and 2 if he is anything like that horrible little man who did me out of a lotto win he would just use the 'race card' and if i`m being honest its 'them' who are the racist people here and clearly think they are far greater and can speak to dare I say it white english people

#6, So upon my last visit/encounter I fuelled up and must have caught myself on the petrol pump. Pants/shirt and now seats full of caked on dirt from the surround of the petrol pump and hose. Not worth mentioning when I went to pay as I didnt want to interrupt the ultra busy cashier from using her phone. The place has become a bit of a talking point for people like myself who live locally but obviously talking about it for all the wrong reasons, its like the owners want to shut it down as its only recently its taken a nose dive anyway not my problem and from now on and will avoid this establishment and if this place isn`t lined up for closing then it should be used as a test centre for how to not run a business and I feel for the genuine people who work for these bunch of clowns