written by klmn44 on 08/11/2014
Have been HealthBay customer for over a year and everything has been more or less all right. If it goes fine it goes fine, but if it goes wrong - customer support is not helpful.
Parcel was delivered to the wrong address by seller’s mistake. After few days of debates seller confirmed the mistake and promised to redeliver the parcel if courier can’t find lost parcel. Since that day no parcel, no communication.
Had to open a dispute on PayPal to get the money back.