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“No contact nor delivery”

written by Willq387 on 18/10/2014

I placed an order online from the Galaxor Store website on October 3rd, 2014 and selected standard shipping, 5-7 business days. To this date, I have not received the order nor even a shipping notice. I have sent emails three times to the address given on the site, [email protected], and have received NO response. The money for the order was taken out of my account on October 3rd. On October 9th, the status of the order on their website was changed to "Shipping" and has stayed that way ever since. I even tried calling their (non-toll-free) contact number, which rings once and then plays a recording saying, "No support agents are currently available to take your call. Please leave your name, email address, phone number and order number and we will return your call." I left two voicemail messages and have yet to be contacted. To top it off, when I look at what I ordered on their site, it says "Out Of Stock", which it did NOT say when I ordered. I am very angry and will never do business with them again. My order better be here by Halloween.

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