written by chingy3baller on 17/10/2014
I have called this organizations customer service at least 30 times in order to get my refund back. According to their specialists, it usually takes 30 to 40 business days. It's been 4 months! I still don't have my money refunded to my account. I've requested to talk to a supervisor or manager every single time I called and they're never available. They don't have a specific time frame of when I'll get my refund, which is extortion. I've been very patient but this is getting ridiculous. I never had any trouble with an online business org before this one. For the last 2 months they said my case is in the final stage and will be refunded shortly. Never again will I use this worthless travel agency to book my tickets and I will make sure to spread the words for this unreliable piece of junk business.