written by wnMacKenzie26 on 16/10/2014
I was sold a holiday to Lloret De Mar and paid extra for a room upgrade as this was our hooneymoon. Instead on the eve of my weeding I found out that they had changed our honeymoon to a different resort and would not change it back to where we had paid for or give us a refund. I spent the eve of my wedding in floods of tears. We had to go on the holiday they had sent us to as our hand were tied and as the would not refund us we could not afford or had the time to buy a new one. We arrived at the place they sent us to but found there was no room upgrade we paid for and instead we were in a room the size of a closet with two single beds. The hotel and the resort was horrendous to the point 3 days into it we had to pay £350 to fly home 4 days early as everyday we tried to get moved but we're refused. We are now tagoi g to start legal actions. Enjoy holidays are a nightmare and destroyed what should have been our honeymoon. DoNOT BOOK WITH THIS COMPANY