written by Reesfq453 on 12/10/2014
I can only confirm what other customers say - I wish I had read the reviews before I made an order from this supplier. I ordered an Italian lamp from them, and after weeks of waiting and getting only automated e-mails to my enquiries I managed to find a telephone number and called them directly. It transpired that they forgot to order the lamp from Italy. I did get a small refund for this but after several further weeks of waiting I cancelled the order altogether and bought elsewhere. Since July I've been fighting to get the rest of my money back, so far without success. It is not so much about the money (not a huge amount in my case), rather about the contempt that this company shows towards the customers. They should not be allowed to trade. Please do NOT buy from this company!