written by Silva274 on 10/10/2014
Never had such a terrible service as in the zara shop. Just bought a new blazer, only worn it for 2 hours. The blazer was ripped. When I went to the shop they told me they couldn't do anything for me and it was my own fault. It was to small for me, she said. When I told her I have two of the same blazers in the same size at home and she freaked out! I was rude she said. The whole conversation had come to an end without any service. She gave me back the blazer and I could leave the shop!