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“Still waiting a refund since may ”

written by KennedyRoy63 on 10/10/2014

I bought a ticket in last may and for some reason I had to cancel it. I was told I will be refunded partially after 30 working days. it has been more than more than 4 months now and I have not received the money.

Every time I call they say we will check with our accounting department and you will be paid very soon.

What a bad response from the customer service who promise to help every time but nothing happened.

this is the worst travel agency I have ever dealt with. very bad customer service.. My advise to you is to avoid dealing with them.

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