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★☆☆☆☆

“Shambles”

written by fgCooney108 on 05/10/2014

I ordered and pre-paid for chair for £300. 1. Had for chase for an acknowledgement of the receipt of the order. 2. Phoned every week for 3 weeks to try and get a date for delivery (constantly being told it should be next week. 3. Week 3 I'm then told another 6 weeks so I agreed to cancel the order with a full refund which should go in the same day. 4. a week later I'm phoning to find out where my money is and the lady (who actually has been very polite) can't get through to accounts.

so 4 weeks in, £300 out of pocket and no chair, a lot of expense in time and phone call and still trying to get my money back.

My advise - don't bother. It seems on face value that you will save - but the reality, or at least my experience, has been the exact opposite!

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