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“Little Nerve Wracking, But Came Through”

written by on 04/10/2014

American in London on business wanting to see my first european soccer match with colleagues. Nothing available for champions league man city vs. roma match on 30/9 on either clubs website. Bought on 1stfootball.com a week before the match. Purchase process was easy. Website was easy to use. I called an asked some questions about when tickets would be delivered as several of negative onsite reviews had me nervous. Rep was polite and advised me would be delivered to my hotel by local courier day of the match.

Day of match it was mid-day and no tickets yet. I am getting nervous. There is no tracking number, no nothing. Email and rep assures me that I will get notification when they are shipped. Get the notification email at 15:00 that tix have been shipped. I go down to front desk at 5:30 and the tickets are in envelope. When I first take them out of envelope, I was a little concerned they were counterfeit. The stock of the paper was light, the hologram looked flat, and overall just didn't look as official and complicated as tickets in America have started to look in recent years.

Anyway - went to the match and tickets were real deal. Got in and had a great time. Overall, i liked that they had tickets and website was easy to use. The prices were a little high (double face value)and the lack of tracking numbers were the only things I would change.