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“Poor Service from PIA continues into 2014”

written by RubyB786 on 22/09/2014

The "In flight Entertainment System" was not working for me and many others on the plane. I raised this with the staff who were far from happy to help and very rude.

Its the first time in many years that we have chosen to fly with PIA on the recommendation of our travel agent that the airline and service was much better now than in the past. From this experience we don't feel that PIA has moves forward but still in shadows of even the no frills airlines out there today. We feel that we have been let down by the airline and to travel 8 hours without any entertainment is totally unacceptable. Even more so when the staff did nothing to change to a seat that had a functional system.

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