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Written on: 19/09/2014 by Spearskj497 (1 review written)

i enjoy going to the cinema and sad that it may seem sometimes i like to go on my own, not because im billy no mates but i actually enjoy watching a film on my own. i went to bexleyheath cineworld tonight i purchased a ticket and as i could see the cinema was quite empty i asked if i could have a seat where i wouldnt be sitting near other people, if i choose to go on my own why would i want to sit right on top of strangers, when the cinema is almost empty der! when i walked in the trailers had already started as it took so long to be served, i had been put right next to all the people that were there. 12 rows in front were empty . me always doing as i am told decided i couldnt sit in these empty rows because i had not been allocated these seats .so i went outside to ask if it was ok to move seats , the film was about to start these seats were hardly going to be filled i was given another ticket so that i could move, now i had missed all the trailers i should have just moved with out asking but didnt want some jobswoth to move me. when the film finished i thought i would ask to see the manager and ask why i would be put in the middle of everyone else. i asked a young girl if i could speak to the manager when he came down she gestured to him that i was mad. i was so upset when i saw her do this that i went outside and cryed what an idiot eventually i spoke to the manager who told me the girl didnt do this gesture,i must be seeing things as well as being mad and that i was put in these seats because other people must have been booking the other 12 or more rows online,these were still empty when i left. i asked if i could get a refund on my un limited card and was told no.dont really want to go to the cinema anymore to be told by a member of staff that im mad. when i asked for the managers name he said i could only have his first name. when i came home i felt so upset but having read other reviews on cineworld staff being rude or incompetent i dont feel so people the moral of this story is just sit where you want thats what i should have done. mad rant over!

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